"Hosterowl" refers to the domain hosting service provided by Hosterowl Inc.
"Customer" refers to the person or entity that uses Hosterowl's domain hosting service.
"Agreement" refers to these terms and conditions, as well as any other policies or guidelines
referenced in this agreement.
SERVICES PROVIDED Hosterowl provides domain hosting services to its
customers. These services
may include, but are not limited to, domain registration, web hosting, email hosting, and other
related services.
ACCOUNT SETUP Customers must create an account with Hosterowl to use its
services. Customers
must provide accurate and complete information during the account setup process, and keep their
account information up-to-date at all times.
PAYMENT Customers are responsible for paying all fees associated with their
use of
Hosterowl's services. Fees may include, but are not limited to, domain registration fees, web
hosting fees, and other related fees. Payment may be made by credit card, PayPal, or other
payment
methods accepted by Hosterowl. Fees are non-refundable, except as otherwise provided in this
agreement.
TERM AND TERMINATION This agreement shall remain in effect until terminated
by either party.
Customers may terminate this agreement at any time by providing written notice to Hosterowl.
Hosterowl may terminate this agreement at any time for any reason, including, but not limited
to,
violation of this agreement or applicable laws and regulations.
CUSTOMER RESPONSIBILITIES Customers are responsible for complying with all
applicable laws
and regulations, as well as Hosterowl's policies and guidelines. Customers must use Hosterowl's
services in a manner that is consistent with these policies and guidelines, and must not use
Hosterowl's services for any illegal or unethical purposes.
REFUND POLICY
Refund Eligibility Customers may be eligible for a refund under the
following
circumstances:
Hosterowl fails to provide the agreed-upon services.
Customer terminates the agreement within a specified refund period, as
determined by Hosterowl's policies.
Refund Request Process: To request a refund, customers must submit
a written request
to Hosterowl's customer support within the specified refund period. The request must
include
details about the reason for the refund.
Refund Processing Time: Refunds, if approved, will be processed
within a reasonable
time frame. The processing time may vary depending on the payment method used by the
customer.
Non-Refundable Fees: Certain fees, such as domain registration
fees and setup fees,
are non-refundable unless explicitly stated otherwise in this agreement.
Dispute Resolution: In case of any disputes related to refund
requests, Hosterowl and
the customer agree to engage in good-faith negotiations to resolve the issue amicably.
HOSTING TERMS
Service Availability Hosterowl will make reasonable efforts to
ensure the availability of its hosting services. However, customers acknowledge that
occasional downtime may occur due to maintenance, upgrades, or unforeseen circumstances.
Resource Usage: Customers must use Hosterowl's hosting resources
responsibly and in accordance with the allocated limits specified in their hosting plan.
Excessive usage that negatively impacts server performance may result in account
suspension or termination.
Data Backups: While Hosterowl may provide regular backups,
customers are responsible for maintaining their own backups. Hosterowl shall not be
liable for any data loss or corruption.
Prohibited Content:Customers agree not to host or transmit any
content that violates applicable laws, infringes on intellectual property rights, or is
deemed inappropriate by Hosterowl. This includes but is not limited to content that is
defamatory, obscene, or harmful.
Security: Customers are responsible for maintaining the security of
their accounts, including passwords and authentication information. Any unauthorized
access or security breaches must be reported to Hosterowl immediately.
Technical Support: Hosterowl will provide reasonable technical
support to customers. The scope and methods of support may be outlined in separate
policies or guidelines.
Migration: Customers seeking to migrate their hosting services to
or from Hosterowl may be subject to additional fees and requirements. Details will be
provided by Hosterowl upon request.
WARRANTY DISCLAIMER Hosterowl provides its services on an "as is" basis and
makes no
warranties, express or implied, regarding its services, including, but not limited to, any
warranties of merchantability or fitness for a particular purpose.
LIMITATION OF LIABILITY Hosterowl shall not be liable for any damages
arising out of or in
connection with the use of its services, including, but not limited to, any direct, indirect,
incidental, or consequential damages.
INDEMNIFICATION Customers agree to indemnify and hold Hosterowl and its
affiliates, officers,
directors, employees, and agents harmless from any claims, damages, liabilities, or expenses
arising
out of or in connection with the use of Hosterowl's services.
GOVERNING LAW This agreement shall be governed by and construed in
accordance with the laws
of the jurisdiction in which Hosterowl is located.
MODIFICATION Hosterowl may modify this agreement at any time by posting the
modified
agreement on its website. Customers are responsible for reviewing the modified agreement and
agreeing to its terms.
ENTIRE AGREEMENT This agreement constitutes the entire agreement between
Hosterowl and the
customer with respect to the subject matter hereof, and supersedes all prior agreements and
understandings, whether written or oral.